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Job offers with languages in Europe

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Technical Support Agent - Dutch (Remote)

Remote , Remote

Easy apply
Relocation package
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Live Dealer with Dutch - Accommodation paid for 1 year.

Bucharest , Bucharest

Easy apply
Relocation package
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Dutch Speaking Game Presenter

Bucharest , Bucharest

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Relocation package
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job offers of Dexcom at Europe Language Jobs

Technical Support Agent - Dutch (Remote)

Remote , Romania

Mandatory:
DESCRIPTION

About Dexcom:

Dexcom empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology.

We invite you to become a part of a fast growing, purpose driven team in our newly established business centre in Vilnius or work remotely from: Romania.

As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use Dexcom products. 

REQUIREMENTS

About the Role:

  • Interacting with Dexcom patients in both languages (English and Dutch) via online and offline channels, mainly incoming calls, while documenting diligently each individual case.
  • Providing technical support and clear instructions to Dexcom patients who are using any part of the Dexcom CGM system.
  • Building relationships with Dexcom patients by guiding and educating them on the recommended usage of Dexcom products.
  • Improving personal competencies and efficiency by tracking personal achievements and statistics via measurable KPIs.
  • Being able to keep up with fast paced (quickly changing) environment.
  • Participating in additional projects and tasks that will aid professional growth.

 

Requirements:

  • Fluent in both English and Dutch.
  • Customer focus and empathy, ability to listen and assist patient with their inquiries.
  • Strong verbal and written communication skills,E- tech savvy, empathetic, team player.
  • Experience in Operations/Customer Support would be considered as advantage.

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Dutch speaking jobs in Romania | Europe Language Jobs