Job offers with languages in Europe
3 job offers found


DESCRIPTION
About Dexcom:
Dexcom empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology.
We invite you to become a part of a fast growing, purpose driven team in our newly established business centre in Vilnius or work remotely from: Romania.
As a Technical Support Representative at Dexcom, you will be interacting with patients, parents, caretakers for people affected by diabetes that use Dexcom products.
REQUIREMENTS
About the Role:
- Interacting with Dexcom patients in both languages (English and Dutch) via online and offline channels, mainly incoming calls, while documenting diligently each individual case.
- Providing technical support and clear instructions to Dexcom patients who are using any part of the Dexcom CGM system.
- Building relationships with Dexcom patients by guiding and educating them on the recommended usage of Dexcom products.
- Improving personal competencies and efficiency by tracking personal achievements and statistics via measurable KPIs.
- Being able to keep up with fast paced (quickly changing) environment.
- Participating in additional projects and tasks that will aid professional growth.
Requirements:
- Fluent in both English and Dutch.
- Customer focus and empathy, ability to listen and assist patient with their inquiries.
- Strong verbal and written communication skills,E- tech savvy, empathetic, team player.
- Experience in Operations/Customer Support would be considered as advantage.