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Igaming Customer Service jobs abroad
818 job offers found
Igaming Customer Service jobs abroad
818 job offers found
DESCRIPTION
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Poland and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
We're looking for a Czech/Slovak VIP Customer Support Agent to handle inquiries from our high-value players and ensure a premium service experience — especially during night shifts, five days a week with rotating weekends.
💼 Your Shift
Working Hours: between 8am and 2am - 5 days out of 7, including 2 weekends per month
Work setup: this role is Warsaw-based, relocation support provided after remote start
Responsibilities:
- Handle VIP customer inquiries via chat, email, or phone
- Maintain personal, long-term relationships with VIPs
- Collaborate with the VIP team for smooth service delivery
- Ensure compliance with company and regulatory standards
- Work between 8 am and 2 am; 5 days out of 7, including 2 weekends per month
REQUIREMENTS
- Fluent in Czech/Slovak and English, both written and spoken
- Proactive with strong customer service or sales skills
- Great communication and problem-solving abilities
- Detail-oriented and customer-focused
- Experience in iGaming or VIP support is a plus
OFFER
- Competitive salary and monthly KPIs Bonus
- Working in a dynamic International company
- Ability of career and professional growth within the company
- Social benefits and team buildings
- Sunny, spacious office
SKILLS
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