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Igaming Customer Service jobs abroad
815 job offers found
Igaming Customer Service jobs abroad
815 job offers found
DESCRIPTION
We are looking for an Arabic-speaking Outbound Sales Representative to join a fast-growing international iGaming company in Madrid.
This is a fully on-site role focused on B2C outbound sales, player engagement, and upselling within the Arabic-speaking Middle East market.
You will be part of a growing Arabic team and work under the same management structure as the existing Arabic sales department.
This role is ideal for candidates with a strong sales mindset who are motivated, adaptable, and eager to grow in an international environment.
No previous experience in iGaming is required.
Key Responsibilities:
- Perform outbound calls to existing players using a provided contact list
- Engage Arabic-speaking players and build strong relationships
- Upsell and encourage player activity and investment on casino products
- Achieve individual sales targets and performance KPIs
- Accurately log all interactions and activities in the CRM system (Optimus)
- Follow internal procedures, compliance rules, and responsible gaming guidelines
- Collaborate closely with the Arabic sales management team
REQUIREMENTS
- Native or near-native Arabic (Modern Standard Arabic + dialects)
- Ability to work with Middle East markets
- Strong sales personality and motivation to work in outbound B2C sales
- Previous experience in sales or a sales-driven role (industry background not required)
- Comfortable with outbound calling and target-based environments
- Good multitasking skills and ability to adapt in a fast-paced setting
- Basic CRM experience or willingness to learn
- Available to work fully on-site in Madrid
- Able to start ASAP
OFFER
- Fixed salary
- Monthly performance bonus
- Permanent contract under Spanish law
- 22 paid vacation days
- Strong growth opportunities
- Fully on-site role in brand-new offices
- International work environment
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