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You will be supporting the German market and will be responsible for:
Responding to customer inquiries via phone, email, or chat for a leading streaming platform, primarily serving premium members.
Identifying customer issues and troubleshooting to provide effective solutions.
Accurately documenting all actions taken and appropriately categorizing each case, including potential bugs or system issues.
REQUIREMENTS
Native German speaker with a B2 level of English proficiency.
The ideal candidate should enjoy working in an international team environment and engaging with a diverse customer base, as you will serve as the first point of contact.
OFFER
Modern and beautifully located offices in Lisbon
Comprehensive private health insurance (including dental coverage)
Life insurance included
Attractive relocation support:
Relocation bonus of over €2,500 gross paid with the first salary
Full relocation package, including administrative assistance with obtaining your NIF and NISS
SKILLS
Team Ability
A Team Player
Effective Communication
Top companies hiring:
Top countries with German jobs:
Portugal
Spain
Greece
Bulgaria
Latvia
Top cities with German jobs:
Lisbon
Barcelona
Sofia
Athens
Riga
Be one of the first to apply
Top countries with German jobs:
Portugal
Spain
Greece
Bulgaria
Latvia
Top cities with German jobs:
Lisbon
Barcelona
Sofia
Athens
Riga
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