Assistente Contact Center – Front Office e Backoffice
Lisboa, Portugal
Mandatory
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DESCRIPTION
Back Office:
Management and validation of documentation, ensuring accuracy and quality in processes.
Front Office:
Customer service for current and potential clients, providing clarification on automatic payment service contracts (TPA).
REQUIREMENTS
- Experience in customer care or customer service (support lines);
- Clear, formal, and professional communication skills;
- Team spirit, dynamism, and a strong sense of responsibility.
OFFER
- Employment contract;
- Compensation: fixed salary + meal card + productivity bonus plan;
- After the onboarding period and once autonomy is achieved, there is the possibility of hybrid remote work;
- Excellent opportunity to work in a multinational company;
- Two days off per week.
SKILLS
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