Portuguese Customer Support in Thessaloniki, Greece
Mandatory
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DESCRIPTION
What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.,
Responsibility:
Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
Ready to Join? If you're passionate about creating a safer online community and want to start a new adventure in beautiful Thessaloniki, apply now and be part of a dynamic, forward-thinking team!
REQUIREMENTS
- Portuguese (C1/C2/Native) and English (B2) speaking and writing
- Experience in Customer Support, technical support, especially with a help desk or other IT functions
- Great communication skills, written and orally
- Demonstrate strong abilities to work independently and as a remote team player
- Must be adaptable and flexible, demonstrating abilities to work with process and information changes
- Must be willing to participate in a background screening
- Proven customer communication experience (E-mail & Phone)
- Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
OFFER
- Flights from any European country or within Greece
- Hotel accommodation provided for 2 weeks
- Bonus of 1 month of rent on top of first salary up to 350 EUR (average rent price for full 1 bedroom apartment in Thessaloniki)
- Support with documents
- Private health insurance
- Permanent contract
- Career Growth opportunities- high focus on career development
- Great Portuguese team
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