Customer service agent - Dutch speaking
DESCRIPTION
Are you a problem solver, excellent communicator and a people person?
If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta!
The Wow
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
REQUIREMENTS
We want you to excel in the following:
Help both Dutch and English speaking customers via e-mail, chat and telephone
Work together with your team to reach the best customer satisfaction (including other KPI's)
Translate promotional texts and/or customer surveys in your local language
Manage customer accounts
Follow company policies and practices regarding player safety, protection, and responsible gaming
You're good at
Communication written and verbal in both Dutch and English
Strong Microsoft Office knowledge
Background in customer service, this can be face to face, online or via phone calls
Multi-tasking and time management
Extra Awesome:
Previous iGaming experience
OFFER
Benefits
28 Vacation Days in 2025
Relocation (including flights, bonus and accommodation)
Hybrid Model
Health & Life Insurance & Company Doctor
€400 Wellness/ Travel Allowance
€300 Working From Home Allowance
Lunch Provided Monday-Friday
Company Discounts
Company Events
Great Atmosphere & Betsson Values
Good to know
Start date Every second week, training is provided
Salary The salary consists of a base salary and a bonus scheme.
Work hours As a customer service agent you work shifts
Location Malta, St Julians
Generous relocation package offered
SKILLS
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