DESCRIPTION
Start: 12th June
Tasks:
Tech Support, Voice/Email/Chat
Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
Adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels.
REQUIREMENTS
German C2
English B2
Experience in Customer Support (preferable)
OFFER
Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance
Relocation package:
Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
Accomodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
