DESCRIPTION
Bringing smiles is what we do at TTEC… for you and the customer. As a Customer Service Representative – English our state-of-the-art location in Athens, Greece you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
REQUIREMENTS
What You Bring to the Role
- Must reside in the Athens area to be considered for this position
- Fluency in English
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer savvy
- Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expedientl
SKILLS
ARE YOU THE PERFECT CANDIDATE?
