Customer Service Specialist in Croatian and English

Mandatory
English
Croatian
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DESCRIPTION
  • Handling incoming and outgoing calls, emails, and chats (Croatian market, automotive sector),
  • Serving Croatian- and English-speaking customers,
  • Entering data into the system,
  • Diagnosing and resolving received requests,
  • Recognizing customer needs,
  • Commitment to high-quality service.
REQUIREMENTS
  • Fluent Croatian (C1) and conversational English (at least B2),
  • Ability to use the Windows operating system and MS Office,
  • Communicative skills and a focus on working with people,
  • High personal culture and customer focus,
  • Commitment and motivation to work – then we can achieve a lot together!
OFFER
Employment contract with benefits,
Co-financed: private life insurance, private medical healthcare,
MyBenefit points,
Access to the learning platform: LinkedIn Learning, CNX University,
Recognition programs with prizes: Be The Best, Game Changer Awards,
Refer a friend and earn up to 4000 PLN,
Clear career path and internal development opportunities.
SKILLS
Croatian
English
Problem-Solving
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