Customer Support Advisors - Dutch - Relocation Provided

Job Title: Customer Support Advisors - Dutch

Reporting to: Team Leader

Location: Lisbon, Portugal

Salary: Competitive Salary

EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM

Our client is seeking to employ Customer Support Advisors to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible to support our customers’ needs, via a variety of communication channels. This is an excellent chance to join a fast-paced, demanding, environment with excellent rewards and achievements based on your exceptional performance.

The Role:

• Deliver a high level of customer service and put the customers first at all stages of their journey
• Work closely with a diverse and vibrant team to meet the business expectations
• To communicate effectively between customers, our client and the team.
• Resolve queries at the first point of contact through various communication channels.
• To provide administrative support to the team.
• To professionally handle all enquiries and follow up on any issues efficiently
• To undertake additional tasks as delegated by the team leader.

The Candidate:

• Experience working in a customer service role with ability to provide excellent customer service
• Proficient in MS office (ie Word, Excel)
• Fluent Dutch & English
• Excellent communication and interpersonal skills
• Enjoys working in a busy, fast-paced environment
• Great attention to detail and organization skills

If you are interested in this role, please apply via the link below to Emily Mason and Roisin Claffey