
DESCRIPTION
Job Title: Customer Support Advisors - Dutch
Reporting to: Team Leader
Location: Lisbon, Portugal
Salary: Competitive Salary
EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM
Our client is seeking to employ Customer Support Advisors to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible to support our customers’ needs, via a variety of communication channels. This is an excellent chance to join a fast-paced, demanding, environment with excellent rewards and achievements based on your exceptional performance.
REQUIREMENTS
The Role:
- Deliver a high level of customer service and put the customers first at all stages of their journey
- Work closely with a diverse and vibrant team to meet the business expectations
- To communicate effectively between customers, our client and the team.
- Resolve queries at the first point of contact through various communication channels.
- To provide administrative support to the team.
- To professionally handle all enquiries and follow up on any issues efficiently
- To undertake additional tasks as delegated by the team leader.
OFFER
The Candidate:
- Experience working in a customer service role with ability to provide excellent customer service
- Proficient in MS office (ie Word, Excel)
- Fluent Dutch & English
- Excellent communication and interpersonal skills
- Enjoys working in a busy, fast-paced environment
- Great attention to detail and organization skills
If you are interested in this role, please apply via the link below to Emily Mason and Roisin Claffey