Customer Support Agent (m,f): German or Italian

Start: asap

Tasks: 

Start: 23rd October 2023 or 20th November

“The company deals with the supply of payment terminals. We are contacted by people who already have the devise to process the cashless payments. , we provide technical support for them through three communication channels - phone calls, emails and chat. Customers report various types of problems: a problem with connecting the terminal to the application, with the operation of the application, checking the payment status”.

LOB

Monday-Friday

Saturday-Sunday

German

9:00 – 20:00

9:00 – 18:00

Service hours; Mo- Sun., Shift – 8.5 hour, 1 hour break

Language: German C1 or Italian C1

+ English: B2

For Italian: 6000 PLN gross +500 PLN bonus / month

Labour Contract: 7500 PLN + 500 PLN bonusgross for German

Relocation

For the candidates coming from abroad 

Transportation coverage (flight booking, train, bus or fuel reimbursement) up to 500 EUR

Hotel Booking (14 nights + breakfast)

Real Estate Agency fee coverage up to 500 EUR

For the relocators within Poland:

Transportation coverage (flight booking, train, bus or fuel reimbursement) up to 250 EUR

Hotel Booking (14 nights + breakfast)

Real Estate Agency fee coverage up to 500 EUR