HIGHLIGHTED
Customer Support Agent (m,f): German or Italian
business
history
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DESCRIPTION
Start: asap
Tasks:
Start: 23rd October 2023 or 20th November
“The company deals with the supply of payment terminals. We are contacted by people who already have the devise to process the cashless payments. , we provide technical support for them through three communication channels - phone calls, emails and chat. Customers report various types of problems: a problem with connecting the terminal to the application, with the operation of the application, checking the payment status”.
LOB
Monday-Friday
Saturday-Sunday
German
9:00 – 20:00
9:00 – 18:00
Service hours; Mo- Sun., Shift – 8.5 hour, 1 hour break
REQUIREMENTS
Language: German C1 or Italian C1
+ English: B2
ARE YOU THE PERFECT CANDIDATE?
