DESCRIPTION
Are you ready to join a dynamic team in sunny Malta?
We are looking for a Customer Support Representative who is passionate about helping others and thrives in a fast-paced, international environment. This is your chance to start a career with excellent growth potential, whether you’re aiming for management or becoming an expert in the field!
- Handle customer inquiries via email and Live Chat, ensuring a top-notch customer experience.
- Resolve issues with empathy, attention to detail, and quick decision-making.
- Use your excellent analytical and communication skills to provide effective support.
- Collaborate with the team to enhance customer satisfaction.
REQUIREMENTS
Your Profile:
- No prior experience is required—just a strong motivation to help customers.
- Fluency in German and English (written and spoken).
- Proficient PC skills and eagerness to learn new tools.
- Strong attention to detail and a problem-solving mindset.
OFFER
Salary: €1,450/month net.
Performance Bonuses: Team bonuses paid twice a year.
Generous Leave: 26 days of annual leave.
Health & Wellness: Private health insurance, eye care tests, and well-being support.
Career Growth: Opportunities to advance into management or expert roles.
Additional Perks: Corporate gym discounts, free fruit, tea, and coffee in the office.
Work Flexibility: Hybrid work arrangement. After an initial 6-8 weeks in the office (including 2 weeks of training), you can work remotely with occasional in-office training/meetings.
