Dutch-speaking Customer Advisor in GREECE

Mandatory
English
Dutch
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DESCRIPTION
Join an international customer support team in Athens, Greece as a Dutch-speaking Customer Advisor. You will support customers in the insurance industry, helping them throughout their claims journey while delivering outstanding customer service.

Your responsibilities will include assisting customers via phone, email, and chat, explaining insurance-related topics and device protection services, resolving customer issues, updating customer information in internal systems, and ensuring every case is handled professionally and efficiently.

You will receive comprehensive training, excellent career development opportunities, and a relocation package to help you settle in Greece.
REQUIREMENTS
Fluent Dutch and good English (B2 or higher)
EU passport or valid EU work authorization
Previous experience in customer service, insurance, or claims support is an advantage
Strong communication and problem-solving skills
Customer-focused with a positive and empathetic attitude
Comfortable using CRM systems and computer applications
Attention to detail and ability to follow procedures
Willingness to relocate to Athens, Greece
OFFER
14 salaries per year
Performance bonus of up to €200/month
Transportation allowance of up to €100/month (after training)
Extra pay:
+75% for Sunday hours
+25% for hours worked between 22:00 and 06:00
Flight ticket to Greece
Airport pick-up
4 weeks of hotel accommodation
Assistance with finding long-term housing (agency fees covered)
Paid training by certified instructors
Private health and dental insurance
Employee discounts and wellbeing benefits
Modern international work environment with excellent career development opportunities
SKILLS
Good Communication Skills - Written And Oral
Crm Systems
Strong Problem Solving Abilities

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