
Dutch-speaking customer service agent to Lisbon, Portugal
Lisbon,
Portugal
Mandatory
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DESCRIPTION
Do you want to represent a globally recognized organization from the vibrant city of Lisbon?
Do you speak Dutch and want to gain international experience within customer service? Then we have a good opportunity for you! Our partner is a leading company in smart parking solutions and digital mobility services. They offer a dynamic and growing international work environment with colleagues from various nationalities.
Your Responsibilities:
- Log all inbound and outbound customer contacts and update customer records
- Assist customers with technical inquiries and troubleshooting
- Support customer orders by providing relevant information
- Track and manage cases to ensure efficient and timely resolution
- Maintain a strong, professional relationship with all customers and show empathy at all times
REQUIREMENTS
- Native-level Dutch, fluent English (C1)
- Willingness to work in Lisbon, Portugal
- EU citizenship or valid work visa is required
- Proactive attitude and customer-oriented mindset
- Strong problem-solving skills and ability to handle challenging situations professionally
OFFER
- Relocation support: flight ticket, accommodation in a shared apartment, and assistance with documentation
- Additional compensation for night shifts, overtime, Portuguese holidays, and Sundays
- Paid training with the latest technologies
- Private and public health insurance
- Employee Relations team to help new hires integrate into Portuguese lifestyle and culture
- Fun team activities inside and outside the company
- Various employee benefits and discounts
Are you ready for a new adventure in Portugal? Apply now via the link below and we will be in touch!
SKILLS
Problem-Solving
Communication
Patient And Sympathetic
ARE YOU THE PERFECT CANDIDATE?
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