Dutch speaking Technical Support Advisor

Location: Lisbon, Portugal

Role: Dutch Technical Support Advisor

Salary: basic gross p/m Euro 1100 (paid 14 a year) + Euro 120 p/m bonus (paid 12 x a year) potential plus net per working day 7.23 Euro food voucher

Working hrs: 40 hrs p/week between rotational between: Monday to Friday – 08:00 to 20:00, Saturday and Sunday – 08:00 to 17:00

Relocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m

The Company

Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit Dutch Technical Support Advisors.

The Role

As a Dutch Technical Support Advisor you will represent a global technology brand. You will be the first point of contact for customers via phone, emails and chat and will answer qeneral Inquiries and solve any technical issues they might experience with their voice assistant device. First time resolution, taking ownership and customer satisfaction are very much important in this role. This will suit someone who has an interest in technology and who likes to troubleshoot.

Requirements

• Fluent Dutch and English
• Previous Customer service or technical support experience desired
• Excellent communication skills
• Ability to multi-task 
• IT literate, interest in new technologies

Salary and benefits

Competitive monthly gross salary of  1100 + Euro 120 p/m bonus potential plus net per working day 7.23 Euro food voucher. Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. A relocation package is offered for those relocating from outside Portugal which includes: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/m.

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.