French Customer Support Agent in Athens, Greece

Athens,
Greece

Mandatory
Optional
Advanced
DESCRIPTION
You'll have different tasks and customer management every day. It is a diverse job where there is always a customer in need of your assistance or a case that requires your solutions. Therefore, it is important that you are a problem-solving individual with a positive attitude.

Your daily work will include tasks like these:

  • Provide the highest level of support to our customers via phone and email on a range of issues
  • Give accurate, valid, and complete information by using the proper procedures
  • Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
  • Create a fantastic customer experience that people value and we are proud of
  • Be responsible for following the direction of the management and providing feedback
REQUIREMENTS
  • You speak and write French at a native level and you are fluent in English (B2).
  • You have a basic understanding and level of computer handling skills. Excellent multitasking skills.
  • You have a desire to learn and advance, and be a curious investigator and problem solver. Excellent Analytical and problem-solving skills with strong attention to detail.
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills. You have good interpersonal relationship building skills.
  • EU Passport is a MANDATORY
OFFER
  • Base salary: 1045 EUR to 1100 EUR
  • Performance bonuses
  • Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
  • Relocation package (flight, airport pickup, and hotel for 2 weeks)
  • Health insurance
  • Real estate agent on our account to help you find an apartment
  • Assistance in opening a Greek bank account, tax paperwork
SKILLS
Customer Service
Communication
Ability To Prioritize Tasks

ARE YOU THE PERFECT CANDIDATE?