DESCRIPTION
About the Company
Join an international company specializing in customer experience solutions and represent a well-known global car rental brand.
You will work in Sofia, Bulgaria, in a multicultural and modern environment focused on professional growth. The company offers an international workplace, full training, and relocation support for candidates moving from abroad or from other cities in Bulgaria.
Your Responsibilities
- Represent a well-known international car rental brand.
- Communicate with customers by phone and email in French.
- Support customers with new reservations, booking modifications, and cancellations.
- Handle general inquiries related to travel, mobility, and car rental services.
- Provide tailored mobility solutions based on each customer’s needs.
- Deliver professional, friendly, and high-quality customer service.
- Share ideas to help improve customer experience and service quality.
REQUIREMENTS
- Fluent French, C1 level or higher.
- Good English skills for internal communication.
- Excellent communication skills and a customer-oriented mindset.
- Strong problem-solving abilities and a professional approach.
- Positive attitude, team spirit, and willingness to learn.
- No previous experience required, as full paid training is provided.
- Availability to work full-time in Sofia, Bulgaria.
OFFER
- Fully paid professional training
- Competitive salary package
- Stable long-term employment
- Career development opportunities in an international company
- Additional health insurance
- Employee Referral Program with attractive bonuses
- Access to 50+ company benefits and services
- Continuous learning and professional development
- Supportive leadership and a collaborative team environment
SKILLS
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