DESCRIPTION
Join United Call Centers—a globally recognized leader in multilingual customer service with over two decades of experience! Operating in 40+ countries and supporting 50 languages, we deliver exceptional customer experiences with a strong focus on sales.
Do you excel at customer service and have a passion for green mobility? We’re looking for remote Customer Service Representatives to support customers of our newest Client in the EV industry. As part of our dynamic team, you’ll play a key role in ensuring customer satisfaction in an innovative sector.
Key Responsibilities:
- Support customers in the electric vehicle industry with inquiries and issues.
- Handle inbound calls and emails professionally and efficiently.
- Provide information, resolve issues, and address customer concerns.
- Maintain detailed records of customer interactions in our CRM system.
- Collaborate with team members to deliver top-quality service.
- Work rotating shifts within the operating hours (Monday-Sunday 8 am - 7 pm).
REQUIREMENTS
Requirements:
- Proficient French, and strong English skills.
- Previous experience in customer service.
- Strong communication and problem-solving skills.
- Customer-centric mindset with a passion for helping others.
- Ability to work rotating shifts, including evenings, nights and weekends.
- Must be eligible to work as a self-employed individual.
OFFER
What We Offer:
- Competitive hourly rate, paid monthly.
- Comprehensive training and continuous support.
- A collaborative and flexible work environment.
- Career growth opportunities in a global organization.
- Flexible scheduling to support work-life balance.
If you’re ready to be part of a supportive, diverse team that values your skills and dedication, we’d love to hear from you. At United Call Centers, you'll not only help shape the future of green mobility but also advance your own career in a thriving multinational company.
SKILLS
Problem-Solving And Interpersonal Abilities
High Communicational And Organizational Skills
Adaptable And Flexible
ARE YOU THE PERFECT CANDIDATE?
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