French-Speaking Customer Support Agent in Bulgaria

Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! 

Feeling excited? Apply and become our new team member!

Your typical day:

As a Customer Experience Specialist, you will be answering queries by clarifying the customers’ requests via phone, e-mail and social media.

Typical cases would include delivery issues, questions about product and content, reimbursement and refund, payment methods.

It is a dynamic role that requires adaptability and a customer-oriented mindset to ensure that every customer interaction leaves a positive impression.

• Excellent communication skills
• Fluency in French, both written and verbal
• Advanced knowledge of English, both written and verbal
• Work experience in a customer experience center is an advantage
• Good typing and computer skills (MS Office applications)
• Be organized, have decision-making and analytical skills
• Team player with a great attitude
• High school education