French-speaking sales consultant in Porto, Portugal

About our client:

Our client is a French Company, the worldwide leader in Customer Experience Management, and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, we are providing services in 35 languages for 64 markets.

Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. 

Why move to Portugal?

Portugal is famous for its warm weather, and generally, the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate.

As in all other countries, you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. In cities such as Lisbon and Porto, you will be able to experience a vibrant city life that offers shopping, and historical and cultural experiences, while in the countryside you will experience small, pleasant villages.

Responsibilities

Inbound Customer service for bookings, purchases of services 

Assistance with concerns regarding payment, booking, and further questions about customer accounts

Management of changes, adjustments, complaints, and any other customer concerns.

Your Profile

Fluent in French and good command of English (not mandatory)

Willing to start an international experience – work abroad

Excellent communication and interpersonal skills and team spirit

Able to handle confidential and/or highly sensitive information

Experience in customer service (preferred)