German Customer Support- Tourism Malaga

Mandatory
German
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DESCRIPTION

Are you a German speaker looking for work in Málaga, Spain? Your language skills are unique!

Startdate: 26.01.2026

Profile: Customer Service – Upgrade Booking

Market: German Native, English C1

Sector: Tourism

Shift: 14:00 – 22:00


Join our hospitality customer service team in Málaga, where you’ll assist travelers with reservations while enjoying career growth and relocation support. With over 300 days of sunshine, a lively expat community, and low cost of living, Málaga offers the perfect setting to work and live.

 

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

 

What will you do?

  • Handle incoming calls and provide top-quality customer support in German
  • Assist customers with hotel reservations and inquiries
  • Ensure customer satisfaction and provide effective solutions
  • Utilize strong communication and sales skills to maximize bookings
  • Upgrade bookings from customers

 

About Málaga

Málaga combines the charm of Andalusian tradition with the convenience of modern urban life. Enjoy more than 300 sunny days each year, beautiful Mediterranean beaches, and a rich cultural heritage. With a welcoming international community, vibrant gastronomy, and affordable living, Málaga offers an unbeatable lifestyle for professionals looking to relocate.

 

REQUIREMENTS

Candidate profile

  • Native German speaker + fluent English skills
  • Previous customer service and/or sales experience is preferred
  • Strong communication and interpersonal skills
  • Ability to work in a dynamic, fast-paced environment
  • Willingness to work on-site in Málaga
OFFER


Start Production: 26/01/2026

Profile: Customer Service – Upgrade Booking

Market: German Native, English C1

Sector: Tourism

Shift: 14:00 – 22:00

Salary: €21,500 + €1,500 Sign-On Bonus

Rotating shifts from Monday to Sunday 14:00-22:00, including alternate weekends   

Sign-On Bonus:

Monthly Payments: Months 1–5: €100/month

Quarterly Payments: Months 3, 6, 9, 12: €250 each

The bonus is payable as long as you are active and employed.

Relocation & Welcome Support:
To make your transition smooth, we provide:

Travel Expenses: Up to €200 reimbursement for train or plane travel (ticket required). Reimbursement will be made after 3 months of employment.

Housing Support: €300–€400/month during the first 3 months (receipt required)
SKILLS
Problem-Solving
Tourism Industry
Spain
Calling
Email

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