Are you fluent in German and ready to take your career international? We’re hiring motivated and service-oriented individuals to join a growing team in Sofia, Bulgaria, supporting well-known global brands across multiple sectors.

Whether you're helping customers by phone, chat, or email, your goal will be to deliver friendly, efficient support and make each interaction a positive experience.

What You’ll Be Doing:

• Provide professional assistance to German-speaking customers through various communication channels
• Handle inquiries with empathy, accuracy, and a problem-solving mindset
• Use company tools and systems to manage tasks efficiently
• Work closely with international teams, using English as a secondary language

Who We’re Looking For:

• Fluent German speaker (C1 level) with solid English skills (B2 level)
• Strong communication and interpersonal skills
• Reliable, customer-focused, and eager to learn
• Previous customer support or office experience is an advantage, but not required

What’s On Offer:

• Monthly salary of 3600–3800 BGN gross, plus performance bonuses up to 300 BGN
• Additional night shift payments for late evening hours
• Paid training to get you fully prepared for the role
• Relocation package for those moving to Bulgaria:
• 14 nights in hotel accommodation
• Advance salary payment if needed
• Travel reimbursement up to €250 after 6 months
• Assistance from a dedicated relocation specialist

Job Type & Location:

• Full-time, 5-day workweek (rotating schedule including weekends)
• On-site role based in Sofia, Bulgaria
• Shifts scheduled between 8:00 AM and 2:00 AM (depending on the project)