German Speaking Customer Support - Virtual Reality related

German Speaking Customer Support - Virtual Reality related

Belfast, Northern Ireland

£28,000 per year + relocation assistance + signing bonus

Experience Required

Fluent in English and German

Interest in gaming, ideally virtual reality

Excellent typing speed

Job Responsibilities

Provide customer support via chat and social media channels for customers with VR devices.

Assist customers with products and resolving issues

Monitor social media, forums, and product review platforms

Create and promote engaging responses to encourage participation

Develop user-generated content

Identify and implement opportunities to cross-leverage self-service content across digital channels

On Offer

Salary £28,000 per year and excellent training and ongoing support

Relocation assistance within the UK, including 14 nights in a city centre hotel, flight reimbursement up to £250.

Up to £1000 repayable wage advance.

Airport pickup in Belfast on arrival.

Ongoing assistance from dedicated Relocation Officer

Sign on bonus of £2000 (split in 2x payments); Payment 1 (£1000) processed once employee passes training (which is 4 weeks post first day), Payment 2 (£1000) processed once employee reached 6 months milestone on same account.

Candidates must have work permission for the UK already.

Fluent German and English, have the right to remain and have fast typing speed and good general computer skills.

Relocation is Mandatory to Belfast if not already there.

£28,000 per year + £2,000 signing bonus + relocation assistance.