German-speaking Service Desk Analyst in the Philippines

Here is a unique chance as we are currently looking for a tech-savvy German speaker to work in the archipelagic country of the Philippines!

As digital transformation continues to accelerate, our client is at the center of this change — supporting their clients’ digital journeys and offering our professionals exciting career opportunities. The company's success comes from the talent and commitment of its professionals. As one team, they share the challenges and rewards that come from growing the company, which reinforces their culture of ownership. All of the professionals working for them will benefit from the value they collectively create. Here is a chance to be part of building one of the largest independent technology and business services firms in the world.

Taguig is a highly urbanized city in Metro Manila that has seen a boom in growth over the past few decades, both in its economy and infrastructure. The cost of living is around 50% compared with the Nordic countries, so you will live very comfortably. In the Philippines, you can enjoy a tropical climate (sunny with around 30 degrees most of the year!), very affordable living, scenic nature, a wide variety of cuisines, as well as welcoming and friendly people. This is the opportunity of a lifetime to go on a real adventure and explore the world!

The main responsibility of the Service Desk Analyst involves taking in Level 1 Calls and providing Level 1 Technical Support to user inquiries received either via call or email. The resource assigned is also expected to produce a Quality Audit Report regarding the weekly calls received by the team and ensure that the tickets are updated with complete logs and activities.

Keen attention to detail.

Proficient in computer and technical skills.

Solid analytical and problem-solving skills.

Good process mapping ability.

Proactive, service-minded, and able to multitask.

Good interpersonal skills (empathy, verbal dexterity, etc.)

Ability to work in shifts

Bachelor's Degree in any field.

Willing to relocate to the Philippines.

Very good local salary

Relocation package including flight and accommodation (first month)

Medical insurance coverage, work permit, and visa

Modern working environment

Cultural interaction

Career development in a multinational company

Does this sound like THE opportunity for you?

Send your English CV to us today! 

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.  

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries