DESCRIPTION
Would you like to build an international career while enjoying life, working remotely in the Mediterranean? Our client is looking for motivated Italian on several work-from-home projects to join their growing support teams in Greece.
What will you do?
In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.
Disclaimer: This role can solely be performed within Greece. Relocation support is facilitated by our client, and we are happy to tell you more about it personally!
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.
What will you do?
- Support Italian-speaking customers via phone and/or chat
- Handle customer support and technical support inquiries depending on team assignment
- Assist with account management, billing questions, and service-related issues
- Provide basic technical troubleshooting for applications, software functionality, and connectivity
- Guide users through websites and applications and explain available features
- Deliver accurate, real-time solutions while ensuring high customer satisfaction
- Communicate clearly, professionally, and empathetically with customers
REQUIREMENTS
Candidate profile
- Fluent in Italian and English, both written and spoken
- Previous experience in customer support, technical support, or service-related roles is an advantage
- Strong communication skills and a customer-oriented mindset
- Motivated, reliable, and eager to learn
- Willing to relocate to Greece and adapt to a new culture
- Comfortable working in a fast-paced, international environment
OFFER
Employer offers
- International and modern work environment
- Paid training in customer support and technical support
- Career development opportunities (e.g. trainer, quality analyst, or team leader)
- Extra compensation for overtime, night shifts, and Sundays
- Performance-based bonuses
- Generous relocation package and employee discounts
- Private medical insurance and on-site facilities
- Free Greek language courses and ongoing relocation support
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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