DESCRIPTION
Would you like to build an international career while enjoying life, working remotely in the Mediterranean? Our client is looking for motivated Italian on several work-from-home projects to join their growing support teams in Greece.
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.
In this role, you will support users of a well-known international service in either a customer support or technical support function. You will receive full training and a generous relocation package to kickstart your new adventure abroad.
Disclaimer: This role can solely be performed within Greece. Relocation support is facilitated by our client, and we are happy to tell you more about it personally!
About the company
Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.
What will you do?
Support Italian-speaking customers via phone and/or chat
Handle customer support and technical support inquiries depending on team assignment
Assist with account management, billing questions, and service-related issues
Provide basic technical troubleshooting for applications, software functionality, and connectivity
Guide users through websites and applications and explain available features
Deliver accurate, real-time solutions while ensuring high customer satisfaction
Communicate clearly, professionally, and empathetically with customers
About Greece
Greece offers a unique blend of history and modern Mediterranean living. With a sunny climate, great hospitality, rich traditions, diverse landscapes, and close ties to the sea, the country is ideal for anyone seeking a relaxed lifestyle while living or working abroad.
REQUIREMENTS
Candidate profile
Fluent in Italian and English, both written and spoken
Previous experience in customer support, technical support, or service-related roles is an advantage
Strong communication skills and a customer-oriented mindset
Motivated, reliable, and eager to learn
Willing to relocate to Greece and adapt to a new culture
Comfortable working in a fast-paced, international environment
OFFER
Employer offers
International and modern work environment
Paid training in customer support and technical support
Career development opportunities (e.g. trainer, quality analyst, or team leader)
Extra compensation for overtime, night shifts, and Sundays
Performance-based bonuses
Generous relocation package and employee discounts
Private medical insurance and on-site facilities
Free Greek language courses and ongoing relocation support
SKILLS
Excellent Communication Skills
Problem-Solving
Italian
Customer Service And Technical Support Skills
ARE YOU THE PERFECT CANDIDATE?
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