Junior Account Manager with German

In 2023 LSEG expands its organizational footprint in Gdynia and open new roles of Account Managers responsible for maintaining deep customer relationships to drive account revenue retention and growth.

As successful candidate you will join a diversified team of Account Managers and Junior Account Managers (portfolios to be diversified depending on the role) who will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. 

You will also partner with multiple stakeholders including Sales Specialists, Proposition and Customer Relations Managers (CSM) and Operations Teams.

DAILY TASKS YOU WILL PERFORM

• Manage a portfolio of emerging clients in EMEA, and handle a book of accounts on a proactive basis
• Analyze customer decision maker’s strategies, priorities, and business needs
• Govern activities among internal and external stakeholders and maintain networks to close deals
• Drive the revenue growth of the book (exposure to Sales and Sales Specialists, Customer Relations Managers)
• Maintain solid understanding of business propositions to initiate conversations and raise interest
• Build and embed a long-term trusted advisor relationship within customers
• Oversee all commercial activities within accounts, owning the end-to-end customer relationship
• Focus on maintaining overall customer engagement and expand, and retain managed net revenue
• Drive efficiency in account administration (especially for lower value and growth potential accounts)
• Be accountable and responsible for simple order taking

WHAT DO YOU NEED TO BRING?

• Passion for the financial markets & client engagement initiatives  
• Fluency in Business English. Second language would be a great advantage (German, French, Spanish, Italian, Russian, Ukrainian, Arabic, or any other languages spoken in EMEA)
• Former experience (at least 1 year) in a client facing or supporting roles e.g., account management, sales, marketing, or helpdesk is a strong advantage
• Negotiation & selling skills:  ability to articulate complex proposition selling and to execute on sales plans
• Strong interpersonal & presentation skills and proven record of successful stakeholders’ management (especially customer relationship management)
• University/College degree preferred
• Team player attitude and openness for global cooperation in a diversified environment

YOU RECEIVE:

• Wellbeing: monthly wellness allowance and employee assistance program
• Healthcare: private medical care with Medicover, premium package fully covered by employer
• Future: corporate pension plan supported by Fidelity International with additional 5% of base salary to invest in selected funds
• Recognition: promoting appreciation culture through global Reward and Recognition platform
• Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
• Development: e-learning platform, a range of workshops and international projects
• Onboarding: structured training and buddy support
• Information: access to real-time economic data through our flagship products Eikon and Workspace
• Diversity: inclusive culture with colleagues from over 40 countries with various age, gender, race and beliefs
• Charity: 2 additional days off for voluntary jobs
• Office: chillout room with video games, massage chairs, and ping-pong table
• Activities: sport teams and social events to join