Junior Customer Services Specialist with Swedish

Performance-based bonus.

Meal allowance and health insurance.

Easter and summer bonuses, plus a Christmas bonus.

Annual leave and public holiday benefits in accordance with Greek law.

Ready to put your language skills to work and start a new career path? Join the team as a Junior Customer Services Specialist with Swedish and English and help customers navigate payment options, financing agreements, and billing questions with confidence.

Guide customers through checkout options and financing processes.

Handle inquiries about refunds, chargebacks, billing, and account verification.

Provide clear information while ensuring secure and accurate case handling.

Document customer interactions and follow compliance procedures.

Escalate complex cases when needed and work towards timely solutions.

Swedish and English at C1 level.

Strong communication skills and a customer-focused mindset.

Attention to detail and a responsible approach to handling sensitive information.

A willingness to learn and solve problems effectively.

During your first year, you are entitled to 1.67 business days of annual leave per month.

Greek public holidays apply, with compensation for working on a public holiday in accordance with Greek law.

You enjoy helping people, finding practical solutions, and using your language skills in an international customer support environment.

Send us your CV in English and include reference number GS_.

All applications will be treated with strict confidentiality.

Astrea Recruitment | 19 years of recruitment expertise | License No. 1809