Norwegian Speakers needed in Sofia, Bulgaria

As part of the team, you will provide professional customer support via phone, email, and chat, assisting customers with product-related questions, account inquiries, and technical issues. You will guide users through solutions, escalate more complex cases when necessary, and ensure every interaction is handled professionally while maintaining a high level of customer satisfaction.

Depending on the project, you may also be responsible for reviewing and moderating online content to ensure it complies with company policies and community guidelines. This may involve handling sensitive content with professionalism, accuracy, and attention to detail while helping to maintain a safe online environment.

Throughout your role, you will collaborate with international colleagues in a fast-paced environment, accurately document customer interactions, and follow internal processes and quality standards. Full training will be provided, giving you all the tools you need to succeed and develop your career with a global organization.

Strong communication and interpersonal skills

Good technical understanding and problem-solving abilities

Ability to work independently and as part of a team

Comfortable working in a multicultural environment

Detail-oriented with strong analytical skills

Previous experience in customer support, technical support, or content moderation is an advantage

Able to handle sensitive or repetitive content professionally

Flexible, adaptable, and motivated to relocate to Bulgaria

EU passport or valid work authorization for Bulgaria

€1,500 gross relocation bonus

21 days of company-provided accommodation

Support with finding long-term housing

Paid training and continuous professional development

Career growth opportunities

Modern office in Sofia

Private health insurance and additional benefits

Social events and team-building activities

Full-time employment contract