Customer Advisor with Norwegian for SAS Airlines (Poland)

Warsaw,
Poland

Mandatory
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DESCRIPTION
Are you passionate about travel and love helping others? Join our vibrant team as the first point of contact for all premium travel inquiries! ????

What You'll Do:
  • Be the friendly face and voice for our premium customers, assisting them with all travel-related queries ????✈️
  • Advise our partners on flights, products, online services, payment methods, and membership programs ????????
  • Help customers purchase airline tickets and manage various payment methods ????????
  • Support travelers facing difficulties to ensure a smooth and enjoyable journey ????????️
  • Provide exceptional assistance to passengers via calls, chat, and emails ????????✉️
Location:
  • Join us in our Warsaw office for the first 6-9 months. Depending on your stellar performance, you may have the opportunity to enjoy hybrid work! ????➡️????
REQUIREMENTS
  • Ability to work in the team with passion to travel and great sense of humor.
  • Proactivity is creativity is our second name!
  • Service-oriented thinking: focus on the customer experience – they come first!
  • Language Ninja: fluent in Norwegian (C1) and English (min. B2).
  • Master of administration and technology: you have administrative and technical knowledge.
  • Listening is an art: great communication and listening skills.
OFFER
  • Salary: 9 750 - 10.000 PLN gross monthly,
  • Relocation package: flight tickets + accommodation for 2 weeks,
  • Free private medical healthcare,
  • Sport card - Multisport,
  • Live Insurance,
  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
  • Embrace an international and diverse work environment that broadens your horizons,
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential,
  • Team-building events to foster a collaborative work environment.
SKILLS
Customer Service
Technical Support
Strong Problem Solving Abilities

ARE YOU THE PERFECT CANDIDATE?
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