Team Leader Inbound (F/M) - Porto, Portugal

Are you looking for your next adventure abroad? What about one in the beautiful city of Porto?

As a result of the incredible growth of our client, we’re looking for french speakers to join us and one of the world’s most well-known brands.

You will:

• Lead a team to give the best experience to the customers;
• Plan and organize;
• Achieve goals;
• Motivate the team.

• Fluent or native french language;
• Based in Porto city (or near);
• Minimum experience of 1 year, with responsibility for supervising inbound/backoffice teams;
• Experience in controlling, managing and improving KPI's;
• Good communication skills;
• Leadership and team coordination skills;
• Ability to maintain motivation and positive attitude in pressure situations;
• Customer orientation;
• Orientation towards results/objecives/quality;
• Capacity for critical and decisive analysis;
• Great team spirit.

What’s in it for you?

• An attractive local salary package;
• Paid training;
• Full-time employment contract;
• Vacation and Christmas bonuses – we want to say thank you on the happiest seasons of the year;
• Career path.

If this job is for you, apply!