Team Leader Inbound (F/M) - Porto, Portugal

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DESCRIPTION

Are you looking for your next adventure abroad? What about one in the beautiful city of Porto?

As a result of the incredible growth of our client, we’re looking for french speakers to join us and one of the world’s most well-known brands.


You will:


  • Lead a team to give the best experience to the customers;
  • Plan and organize;
  • Achieve goals;
  • Motivate the team.
REQUIREMENTS
  • Fluent or native french language;
  • Based in Porto city (or near);
  • Minimum experience of 1 year, with responsibility for supervising inbound/backoffice teams;
  • Experience in controlling, managing and improving KPI's;
  • Good communication skills;
  • Leadership and team coordination skills;
  • Ability to maintain motivation and positive attitude in pressure situations;
  • Customer orientation;
  • Orientation towards results/objecives/quality;
  • Capacity for critical and decisive analysis;
  • Great team spirit.
OFFER

What’s in it for you?


  • An attractive local salary package;
  • Paid training;
  • Full-time employment contract;
  • Vacation and Christmas bonuses – we want to say thank you on the happiest seasons of the year;
  • Career path.


If this job is for you, apply!

SKILLS
Good Comunications Abilities
Leadership And Organisational Skills
Results-Oriented
Good Team Spirit And Positiv Attitude
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