Tech Support Role for Norwegian Speakers – Warsaw, Poland

Warsaw,
Poland

Mandatory
Optional
Proficiency
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DESCRIPTION
Are you tech-savvy and people-oriented? Do you want to grow your career in technical support while developing your customer service and sales skills – and get rewarded for it?

Our client is looking for Norwegian-speaking talent to join their expanding team in Warsaw! In this hybrid role, you'll combine customer support with soft sales – helping customers solve technical and billing issues while also identifying opportunities to recommend new products and services. And yes – there’s commission potential for every successful upsell.

About the role
As a Technical Support Agent, you'll provide 1st and 2nd line support for customers on-site in Warsaw. No two days are the same – you'll troubleshoot, assist, advise, and upsell in a fast-paced, rewarding environment where both customer satisfaction and performance bonuses are key.

Why join?
  • Fixed base salary + possibilities for commison
  • Work for a global company that partners with iconic brands
  • Clear development paths and continuous training
  • Be part of a vibrant, international work culture
Your main responsibilities will include:
  • Providing 1st and 2nd line technical support to customers
  • Resolving billing issues and troubleshooting technical problems
  • Offering top-tier customer service across multiple channels
  • Recommending products and services based on customer needs (soft sales)
  • Communicating professionally in both Norwegian and English
  • Working full-time in rotating shifts, including some weekends
Take your next step in a company that values both your tech skills and your people skills – and rewards you for going the extra mile.
REQUIREMENTS
Candidate profile
  • C1 level proficiency in Norwegian, strong B2 level in English
  • Strong technical skills and problem-solving ability
  • Comfortable with soft sales and meeting sales targets
  • Confident communicator with persuasive abilities
  • Financially prepared to relocate to Poland
  • Flexibility to work across various shifts, including weekends
OFFER
Employer offers
  • Full-time position (40 hours/week, Mon–Sun shifts)
  • On-site work in a modern Warsaw office
  • 3-month probation followed by a 12-month contract
  • Relocation package: Flight tickets + 2 week hotel stay (twin room)
  • Inclusive and international work environment
About Warsaw

Warsaw, the capital of Poland, combines rich history with modern urban life. A vibrant city with a growing expat community, affordable living, and great infrastructure, Warsaw offers a dynamic lifestyle, excellent transport links, and a thriving tech and business scene.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Customer service
Technical support
Good Problem Solving
Teamwork
Customer Support

ARE YOU THE PERFECT CANDIDATE?
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