DESCRIPTION
Work with a Global Leader in Customer Experience Management
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. If you are a near-native French speaker looking for a new challenge in Greece, we have an exciting opportunity for you.
Responsibilities:
- Provide technical support and assistance to customers via calls, emails, and chats
- Troubleshoot technical issues and guide customers to effective solutions
- Act as a brand ambassador, staying informed about product updates and troubleshooting techniques
- Maintain accurate records of customer interactions and solutions provided
- Collaborate with internal teams to escalate complex issues when needed
Requirements:
- Near-native level in French
- Good communication skills in English (B2+ level)
- Exceptional communication and soft skills, as well as problem-solving skills
- Computer knowledge and tech savviness
- Ability to multitask, adapt to changes, and work independently and as a team member
- Prior customer support experience is an advantage
What we offer:
- Complete relocation support, including flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, and real estate fee covered by the company
- Competitive monthly salary with 2 extra salaries per year
- Numerous benefits and discounts
- Professional growth and development opportunities
- Free Greek language courses
- State-of-the-art premises located close to the center of Athens, providing a great working environment with relaxing break areas
- About Greece
- Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely!
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
REQUIREMENTS
OFFER
SKILLS
It Skills
Attention To Detail
Crm Systems
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