DESCRIPTION
- Handle inbound and outbound customer interactions
- Maintain accurate records of customer contacts
- Provide technical troubleshooting and support
- Assist customers with orders and provide relevant information
- Track and follow up on cases to ensure timely resolution
- Build strong relationships with customers through a professional and empathetic approach
- Identify opportunities for upselling and cross selling
REQUIREMENTS
- Native level Dutch and fluent English C1
- Willingness to relocate to Lisbon Portugal
- EU citizenship or valid work visa
- Strong communication skills and proactive attitude
- Customer focused with problem solving skills
OFFER
- Full relocation support including flight ticket refund up to 350 euros airport pick up and accommodation support
- Private room in a shared apartment
- Assistance with residence documents
- Additional pay for night shifts overtime Sundays and Portuguese holidays
- Paid training with modern tools and technologies
- Private and public health insurance and access to an in house doctor
- On site canteen
- Support with cultural integration
- Team activities and social events
- Employee discounts and benefits
SKILLS
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