In this role, you will support customers with high-quality household technology products, guiding them through product usage, answering questions, and resolving technical issues. You will be an essential point of contact, ensuring customers receive efficient, friendly, and solution-oriented assistance.

Join an international environment where technology meets customer care, and where your contribution truly makes a difference in people’s everyday lives.

• Managing incoming customer interactions via phone, chat, and email.

• Providing clear and accurate information about a wide range of home technology products.

• Assisting customers with technical troubleshooting and product-related questions.

• Handling warranty requests, repairs, and replacement processes.

• Advising customers on suitable products based on their needs and preferences.

• Ensuring a high level of customer satisfaction through professional and empathetic communication.

• Fluency in Swedish and English, both written and spoken.

• Strong attention to detail and organizational skills.

• Good problem-solving abilities and technical curiosity.

• Ability to remain professional and calm when handling customer concerns or unexpected situations.

• Previous experience in customer support or technical support is considered an advantage.

• Competitive monthly salary plus two additional salaries per year.

• Referral program with attractive bonuses for recommending friends.

• Private health care benefits and access to various discounts.

• Comprehensive paid training delivered by certified instructors.

• Clear opportunities for professional growth and career development.

• Engaging company events, community initiatives, and social responsibility projects.

• Free online Greek language courses.

• Modern offices with comfortable break areas and a positive working atmosphere.

• Employment with a Great Place to Work–Certified company that values diversity and inclusion.

This role offers an excellent opportunity to build an international career within a multinational organization, develop valuable skills, and grow professionally in a supportive and inclusive environment that promotes equal opportunities for everyone.