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Job offers found for English and 1 other languages
427 job offers found
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DESCRIPTION
Customer Service Representative – German Speaking
Gdańsk, Poland
8,495 PLN gross/month (49 PLN/hour) + bonuses
Start Date: 17th February OR 3rd March OR 17th March
About the Role
You'll handle travel related customer inquiries, resolve issues, and help guests book stays. This is an office-based role in Gdańsk.
Relocation assistance available
Working Hours
Shifts 8-hour shifts between 07:00–00:00, Monday to Sunday
Expect to work 2-3 weekends per month
Full-time (40 hrs/week) or part-time (25–30 hrs/week) options
What You’ll Do
Respond to customer inquiries via phone and email
Handle bookings, complaints, and account issues
Deliver fast, friendly, and accurate support
Manage multiple tasks at once
Follow company policies and hit performance targets
Escalate and resolve complex cases when needed
Location: On-site work from the office in Gdańsk
Employment type: Employment contract (subject to completion of an occupational health examination)
Salary: 49 PLN gross per hour
Working Schedule
Full-time, 5 days per week (Monday to Sunday)
8-hour shifts scheduled between shifts between 07:00–00:00
Flexibility required to work 2–3 weekends per month, if necessary
Training
Paid training
Duration: 10 weeks
Schedule: Monday to Friday, 9:00 am – 5:00 pm (8 hours per day)
Structure:
5.5 weeks of theory and training
Remaining time dedicated to nesting
Benefits and Bonuses
(All benefits and bonuses are subject to terms and conditions and depend on the type of contract.)
Relocation package: 5,500 PLN gross
Medicover healthcare package
Attendance bonus: up to 3,000 PLN gross
Monthly performance bonus: up to 400 PLN gross
100 PLN gross for each achieved KPI
Multisport card
Contribution towards corrective glasses
Psychological support
Holiday subsidy through program
Requirements
Fluent German (minimum C1 level)
Good English skills (minimum B2 level)
Previous customer service experience is an advantage
Good computer skills
REQUIREMENTS
Languages Required
German (C1)
English (C1/B2)
OFFER
Salary: 49 PLN gross per hour
Working Schedule
Full-time, 5 days per week (Monday to Sunday)
8-hour shifts scheduled between 8:00 am and 11:00 pm
Flexibility required to work 2–3 weekends per month, if necessary
Training
Paid training
Duration: 10 weeks
Schedule: Monday to Friday, 9:00 am – 5:00 pm (8 hours per day)
Structure:
5.5 weeks of theory and training
Remaining time dedicated to nesting
Benefits and Bonuses
(All benefits and bonuses are subject to terms and conditions and depend on the type of contract.)
Relocation package: 5,500 PLN gross
Medicover healthcare package
Attendance bonus: up to 3,000 PLN gross
Monthly performance bonus: up to 400 PLN gross
100 PLN gross for each achieved KPI
SKILLS
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