Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

Responsibilities:

• National and international customer service;
• Telephone assistance;
• Managing several processes simultaneously;
• Monitoring the different processes, guaranteeing procedural compliance and ensuring that all requirements are met;
• Document analysis and validation and/or framing in accordance with contract guarantees.

• Minimum qualifications of 12th grade/Technical Course (elimination factor);
• Good knowledge of English (elimination factor);
• Previous experience in customer service in a contact center context (preferred);
• Good communication, organizational and interpersonal skills;
• Strong customer orientation;
• Immediate availability.

• Technical training provided by the company;
• Direct contract with the company;
• Fixed hours with rotating days off;
• Young and dynamic environment.