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English, Swedish speaking jobs

316 job offers found

English, Swedish speaking jobs

316 job offers found

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Social Media Agent - French

Lisbon, Portugal

Mandatory
Easy apply

Finnish Customer Service Agent to Sofia, Bulgaria

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

Danish-Speaking Technical Support & User Enablement Expert

Porto, Portugal

Mandatory
Easy apply
Relocation package

Swedish Customer Service Agent to Sofia, Bulgaria

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
Technical Solutions Consultant with Swedish and English

Sofia, Bulgaria

Mandatory
Optional
Easy apply
Relocation package

New
Technical Solutions Consultant with Greek and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
Technical Solutions Consultant with Polish and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
Technical Solutions Consultant with Danish and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

New
Technical Solutions Consultant with Dutch and English

Sofia, Bulgaria

Mandatory
Optional
Easy apply
Relocation package

New
Technical Solutions Consultant with Italian and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

B2B Solutions Consultant with Spanish and English

Sofia, Bulgaria

Mandatory
Easy apply
Relocation package

Customer Service advisor with Greek

Czech Republic

Mandatory
Easy apply
Relocation package
Remote

New
Italian Customer or Technical Service Agent Remote in Greece

Greece

Mandatory
Easy apply
Remote

Swedish-speaking customer service agent to Athens, Greece!

Athens, Greece

Mandatory
Easy apply
Relocation package

German Customer Support-Tech Gigant Relocation Pack

Lisbon, Portugal

Mandatory
Optional
Easy apply
Relocation package

New
Danish speaking Google Ads Sales Executive

Barcelona, Spain

Mandatory
Optional
Easy apply
Relocation package
imageHybrid

New
Sales Consultant for Marketing Campaigns (German Speaker)

Barcelona, Spain

Mandatory
Easy apply
Relocation package

Customer Support Swedish Speaking

Qormi, Malta

Mandatory
Easy apply
Relocation package
imageHybrid

German Content Moderator with Full Relocation Package

Lisbon, Portugal

Mandatory
Optional
Easy apply
Relocation package

German-speaking Customer Service Expert in Budapest

Hungary

Mandatory
Optional
Easy apply
Relocation package
Remote
English, Swedish speaking jobs in Europe. New jobs for English, Swedish speakers are published every day, so keep looking for the perfect position. You are a few clicks away from landing a English, Swedish job abroad - apply now! The wide variety of positions will allow you to find your next job with English, Swedish language quickly. Browse through dozens of attractive English, Swedish language jobs abroad and land your dream career.

Social Media Agent - French

Mandatory
DESCRIPTION

Full-time in office


Location: Alcântara, Lisbon


Schedule: rotative between Monday to Sunday, 9h to 18h



What You’ll Do


You will be providing Social Media support for our client’s video streaming platform. Social Media Agent will both have the accountability and responsibility to deliver on our customers’ needs, including thorough communication and prompt routing of escalations whenever necessary. As such, this role acts as a liaison between customers and resources across our client company, expediting the resolution of issues to empower customers to achieve the highest value and adoption of our software.



Responsibilities

  • Focus on delivering on key results like customer satisfaction, first time resolution, efficiency, and quality metrics.
  • Demonstrate ownership, high level of commitment and provide excellent customer service to the customer.
  • Demonstrate innovation and intuition in identifying and escalating areas requiring operational adaptation and/or improvement and working at a fast pace.
  • Solve Partner's issues using innovative techniques, identifying efficiency gains, and conducting root cause analyses.
  • Be an Incredible Communicator: Able to interpret sentiment of the partner and address partner requests/concerns in a timely manner with an aptitude for building strong client relationships.
  • Support partner queries pertaining to, channel management and performance, channel analytics and any technical issues in a friendly and accurate manner.
  • Serve as a consultant to internal, cross-functional stakeholders on the video platform product.


REQUIREMENTS
  • Experience with direct customer service, preferably in contact centers and in B2C and B2B environment.
  • Experience in Advertising, Media Planning, Copywriting, Social Media Campaign and the like is a plus.
  • Interest and working knowledge in online social media.
  • Self-starter, strong attention to detail and able to juggle multiple work streams at once.
  • Technologically-capable and familiar with basic internet technologies (web, email, IM), software (browsers, common plug-ins, common websites) and terminology.
  • Excellent Written communication and organizational skills; can switch from business to casual communication tone depending on the end user's need.
  • Ability to develop and deliver client-focused solutions to customer needs through on-going, superior support interactions.
  • Critical thinking and strong problem-solving skills - able to investigate and follow-up appropriately, or make judgments and escalate when necessary.
  • Comfortable with a rapidly-changing environment and with the ability to learn, retain and apply large amounts of product, procedure, policy, and system information.


OFFER
  • Base salary and bonuses
  • Paid training and contract
  • Relocation package (for illegible candidates moving to Lisbon from abroad)
  • Training and development opportunities
  • Private health insurance including close family (Spouse + children free of charge)
  • Life insurance
  • Child benefits such as Nursery Voucher and Student Voucher
  • Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service)
  • Discount membership and access various gyms across Portugal
  • Various corporate discounts available through partnership between Cognizant and other partners such Pestana Hotels, Carnext, Huawei, Apple, MEO,
  • In Cognizant offices you have access to fresh fruit, water, coffee, and tea daily.
SKILLS
French
Good Communication Skills - Written And Oral
Chat Support
Kpi Management
Information Technology
It And Technological Interest
Technology Savvy
Technology Savvy

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