Job offers with languages in Europe

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Dutch Customer Service for domestic appliances

Thessaloniki , Thessaloniki

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job offers of Teleperformance Greece at Europe Language Jobs

Dutch Customer Service for domestic appliances

Thessaloniki , Greece


Are you a Dutch speaker? Grab this chance to join our Customer Service team in Greece to work with the leading domestic appliances manufacturer

Our collaboration with a major domestic and commercial appliances manufacturer is getting stronger, with a common goal: Exceed customers’ demands! Grab the opportunity to join our Customer Service team, to offer customers excellent solutions.

If you have the service gene in your blood and work well in a team, then Teleperformance Greece is the place for you.

Your responsibilities:

  • Responding to customers’ inquiries via e-mail, chat & phone
  • Work on the different business transactions (information request, service request, complaint, and sales request spare parts)
  • Log calls/cases from customers into the customer relationship database
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
  • Be positive & proactive and have a desire for applying continuous improvement processes
  • Provide and maintain a strong, professional relationship with all customers and always show empathy
  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements:

  • Fluency in Dutch
  • Excellent writing skills
  • Good command of English
  • Soft skills & politeness
  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
  • Capability of multitasking

Dutch speaking jobs in Thessaloniki | Europe Language Jobs