Are you a tech wizard who loves solving puzzles and chatting with people? Ready to fast-track your international career while soaking up the sun in Portugal? We are looking for energetic problem-solvers to join our awesome inbound support team!
As a Technical Customer Advisor, you will be the friendly face (and voice) behind the screen, guiding customers through technical adventures and sharing your genuine passion for tech.
What Your Day Looks Like:
- Connect & Converse: Deliver top-tier inbound support for Dutch-speaking customers via phone, chat, and email.
- Save the Day: Tackle pre-sales questions, general inquiries, and technical roadblocks with ease.
- Team Up: Collaborate with fellow technicians to close out tickets smoothly, keeping our internal English-language ticketing system spotless.
- Handle the Heat: Masterfully navigate customer escalations and document the process like a pro.
- Be the Brand: Uphold our company values and keep our reputation shining bright.