Role:German speaking Travel Support Advisor 

Location: Office based Sofia, Bulgaria

Salary: 2600-2800 LEV gross p/m (depending on experience)

Operational Hours: 40 hrs p/week rotational between 10:00-00:00 Monday-Sunday

Relocation:  Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

The Company

Our client is an International is a technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries.

The role

Our client is looking for a German speaking Travel Support Advisor to join their support teams working with a very well-known airline company. Their teams in Bulgaria are expanding at an incredible speed. You will not just be a customer service representative but a brand ambassador and work to the highest of standards, providing customers with excellent service. You will answer queries via phone and email in regards to flight bookings, tickets rebooking and flight delays.

Requirements

• Fluent in German
• Have a good command of English
• Good / Advanced computer skills 
• Organised with attention to detail.
• Previous customer service experience is desired

On Offer

• Stable job and career development opportunities
• Great office at a top location
• Attractive salary and additional incentives
• Special discounts & Offers (Food vouchers, Multisport cards, etc.)
• Additional health insurance & Transportation allowance
• Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation, and billiard corners)
• Continuous support and learning
• Employee referral bonuses & Recognition programs
• Relocation package

Relocation

When successful, the relocation team with our client will get in touch with you. Relocation package is discussed individually but can include assistance with flight reimbursement plus up to 21 days company accommodation provided on arrival, plus monthly accomodation allowance of up to 300 LEV p/m. Assistance to find long term rental.

Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly. 

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.