Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Danish-speaking Solutions Consultants to join their team in Sofia, Bulgaria!
Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package and a 3000 BGN welcome bonus, all while growing your career in an international, dynamic team.
About the company
Our client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.
What will you do?
- Deliver professional support for digital products and services
- Utilize CRM software, ticketing systems, and support tools efficiently
- Communicate with users via phone, email, and chat
- Resolve inquiries within agreed SLAs using internal resources and protocols
- Consistently meet performance targets including customer satisfaction and resolution rates
- Collaborate with peers to improve service and share best practices
- Stay updated on product developments and participate in training sessions