Job offers with languages in Europe
explore TBS-Budapest , TBS-Budapest
explore TBS-Budapest , TBS-Budapest
Slovak-speaking Customer Support Agent to Athens, Greece open_in_new
explore Athens , Greece
DESCRIPTION
Are you a native or near-native Czech or Slovak-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!
For our partner in Greece we are looking for Czech or Slovak-speaking Customer Advisors to join their international team in Greece!
Responsibilities:
- Manage incoming calls, chats, messages, and emails.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/customer service team targets and case handling quotas.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Training:
- You will receive Training for your new position!
REQUIREMENTS
- Native or near-native proficiency Czech OR Slovak.
- Good command of English.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication skills.
- Ability to multi-task, prioritize, and manage time effectively.