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DESCRIPTION
At Adecco, we are currently recruiting Customer Service Representatives for a leading company in the banking sector, providing services to the German market, to work from their offices in Madrid.
The selected candidate will join a customer service team dedicated to German customers, performing Front Desk functions.
Key Responsibilities:
Customer service through phone, email, and chat.
Handling inquiries and incidents related to banking services.
Managing customer requests while ensuring a high-quality customer experience.
Working in shift-based teams.
What We Offer:
- Temporary contract (6 months) through the company + permanent contract.
- Gross annual salary: €22,800 + €1,200 variable.
Availability to work in one of the following shifts:
- Morning shift: 07:00 – 16:00
- Afternoon shift: 14:00 – 24:00
- Night shift: 22:00 – 07:00
Job location: Madrid.
REQUIREMENTS
- Native level of German.
- Spanish level B2.
- Availability to start on 18/05/2026.
OFFER
- Initial 3-month temporary contract, followed by a permanent contract.
- Gross annual salary: €22,800 + €1,200 performance-based bonus.
- Stable shifts with clear schedules.
- Opportunity to work in a multinational banking environment.
- Professional experience within a leading financial services company.
SKILLS
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