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DESCRIPTION
Are you fluent in Danish and looking for an exciting opportunity to work remotely from anywhere within Greece? Join our client’s and represent some of the world’s most well-known brands!
About our partner
Our partner is a global leader in CX management and contact center services, delivering customer care in over 35 languages. With a diverse team across multiple language markets, they provide first-line support and technical assistance for leading international brands.
What will you do?
- Handle calls, emails, and chats in Danish with professionalism and care
- Act as a brand ambassador, staying informed about promotions and current offers
- Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns
- Build and maintain strong relationships with customers, offering empathetic and professional service
REQUIREMENTS
Candidate profile
- Fluent in Danish (C1/C2) with good command of English (B2+)
- Excellent communication and problem-solving skills.
- Basic computer proficiency and the ability to multitask.
- Adaptability to shift-based work schedules.
- Prior customer service experience is a plus, but not required
- Please note that, at the moment, we are not able to hire candidates without a valid EU passport or ID.
OFFER
Employer offers
- Relocation support: travel arrangements, two weeks of hotel accommodation and assistance with finding permanent housing
- Professional onboarding and training program to set you up for success
- Work from anywhere in Greece or from the office in Athens
- Opportunities for career growth and professional development.
- Multiple secondary benefits, such as free Greek language courses.
SKILLS
Problem-Solving
Computer Proficiency
Crm Management
ARE YOU THE PERFECT CANDIDATE?
Important: You must copy the code before clicking "Apply" to get your $100 discount
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