Danish Customer Expert - Work from Anywhere in Greece!

Mandatory
English
Danish
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DESCRIPTION

Are you fluent in Danish and looking for an exciting opportunity to work remotely from anywhere within Greece? Join our client’s and represent some of the world’s most well-known brands!
 

About our partner

Our partner is a global leader in CX management and contact center services, delivering customer care in over 35 languages. With a diverse team across multiple language markets, they provide first-line support and technical assistance for leading international brands.


What will you do? 

  • Handle calls, emails, and chats in Danish with professionalism and care
  • Act as a brand ambassador, staying informed about promotions and current offers
  • Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns
  • Build and maintain strong relationships with customers, offering empathetic and professional service
REQUIREMENTS
Candidate profile 
  • Fluent in Danish (C1/C2) with good command of English (B2+)
  • Excellent communication and problem-solving skills. 
  • Basic computer proficiency and the ability to multitask. 
  • Adaptability to shift-based work schedules. 
  • Prior customer service experience is a plus, but not required

  • Please note that, at the moment, we are not able to hire candidates without a valid EU passport or ID. 

OFFER
Employer offers 
  • Relocation support: travel arrangements, two weeks of hotel accommodation and assistance with finding permanent housing
  • Professional onboarding and training program to set you up for success
  • Work from anywhere in Greece or from the office in Athens
  • Opportunities for career growth and professional development. 
  • Multiple secondary benefits, such as free Greek language courses. 

SKILLS
Problem-Solving
Computer Proficiency
Crm Management

ARE YOU THE PERFECT CANDIDATE?
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