DESCRIPTION
We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is ideal for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad.
Location: Valencia, Spain
Valencia offers a high quality of life, good infrastructure, affordable living, and a strong international community. It’s a practical and attractive city for building both a career and a stable life abroad.
The Role
As part of the Dutch-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support.
You will manage questions related to orders, products, deliveries, and general customer inquiries. The focus is on clear communication, problem-solving, and delivering consistent service quality.
Responsibilities
- Support Dutch-speaking customers via phone, email, and chat
- Handle inquiries related to orders, products, returns, and deliveries
- Provide clear, accurate, and professional support
- Collaborate with internal teams to resolve cases
- Maintain accurate records in internal systems
Profile
Native Dutch speaker
Clear and professional communication skills
Calm, structured, and solution-focused
Organized and detail-oriented
Team-oriented with a responsible work attitude
Customer support experience is an advantage, but not a requirement.
What’s Offered
- Breakfast and lunch provided daily
- Full Spanish health insurance
- Free Spanish lessons
- Career development opportunities
- Team events and social activities
- Help with documents and guidance to find housing
