DESCRIPTION
Looking to build or level-up your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
Your work
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
REQUIREMENTS
- Excellent communication and soft skills — you’ll be supporting users with delivery and logistics inquiries
- Native French
- Good command of English (B2)
- Willingness to relocate to Greece or already living locally
- EU Passport mandatory
OFFER
- Relocation package ( flight and 3 weeks of accommodation)
- 40h/week contract ( Schedule between Monday - Friday 09:00-00:00)
- Medical health insurance + dental
- Growth opportunities in an international and multicultural environment
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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