French Speaking Trust And Safety Specialist In Sofia

We are looking for motivated French-speaking candidates to join international teams in Sofia across Customer Service, Technical Support, and Content Moderation roles.

This is a great opportunity to work in a multicultural environment, develop your communication and problem-solving skills, and gain international experience while living in one of Europe’s most affordable and vibrant capitals.

• Provide customer support via phone, email, and chat

• Assist customers with product-related questions and account inquiries

• Troubleshoot technical issues and guide users through solutions

• Review and moderate online content according to internal policies

• Ensure high-quality service and customer satisfaction

• Escalate complex cases to the relevant internal teams

• Work closely with international colleagues in a fast-paced environment

• Strong communication and interpersonal skills

• Good problem-solving abilities

• Detail-oriented and professional approach

• Comfortable working in an international environment

• Previous experience in customer support, technical support, or content moderation is a plus

• Motivation to relocate and build an international career in Sofia

• Welcome bonus: €1,500 gross

• 21 days of company-provided accommodation upon arrival

• Support with finding long-term housing

• Paid training and continuous professional development

• Private health insurance and additional benefits

• Career growth opportunities within the company

• Modern office facilities in Sofia

• Social events and team-building activities

• Full-time employment contract