Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Inbound Sales Advisor in Portugal (Full Remote within Portugal) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. There’s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
This role goes beyond traditional customer service or sales — it’s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.
As a Inbound Sales Advisor, you will:
Handle inbound customer calls professionally and efficiently.
Identify customer needs through effective questioning and active listening.
Recommend the most suitable products based on usage, budget and preferences.
Promote complete solutions through upsell, cross-sell and accessory attach.
Explain product differences, compatibility and key benefits clearly.
Handle objections with confidence and guide customers toward purchase decisions.
Achieve KPIs including client satisfaction, attach and compliance.
Record customer interactions accurately in internal systems.
Keep up to date with product launches.
Deliver a premium brand experience in every interaction.