German-speaking Technical Support Agent to Athens, Greece

Athens,Greece

Mandatory
German
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DESCRIPTION
Are you fluent in German and looking for an exciting opportunity to live & work in Athens? Join our client’s and represent some of the world’s most well-known brands!
 

About our partner
Our partner is a global leader in CX management and contact center services, delivering customer care in over 35 languages. With a diverse team across multiple language markets, they provide first-line support and technical assistance for leading international brands.


What will you do? 
  • Handle technical inquiries via phone, email and chats in German with professionalism and care
  • Act as a brand ambassador, staying informed about promotions and current offers
  • Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns
  • Build and maintain strong relationships with customers, offering empathetic and professional service

Candidate profile 
  • Fluent in German (C1/C2) with good command of English (B2+)
  • Excellent communication and problem-solving skills. 
  • Basic computer proficiency and the ability to multitask. 
  • Adaptability to shift-based work schedules. 
  • Prior customer service experience is a plus, but not required

    Please note that, at the moment, we are not able to hire candidates without a valid EU passport or ID. 

Employer offers 
  • Relocation support: travel arrangements, four weeks of hotel accommodation and assistance with finding permanent housing
  • Professional onboarding and training program to set you up for success
  • Modern office facilities in central Athens
  • Opportunities for career growth and professional development. 
  • Multiple secondary benefits, such as free Greek language courses. 

Interested? Apply and we will contact you as soon as possible!

About us
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure a new position.
SKILLS
Problem-Solving
Computer Proficiency
Crm Management

ARE YOU THE PERFECT CANDIDATE?
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